HOTEL POLICIES & REGULATIONS

Payment and Cancellation Policy

  • 50% down payment upon confirmation to guarantee the Booking.
  • 50% Full payment upon check in.
  • Pencil Booking or Non-Guaranteed reservation will be released after 5:00 pm (1700H) on the booking date unless otherwise specified, subject to room availability.
  • Early Check in and late check-out are subject to room availability and corresponding charges to apply. **Please coordinate with our front desk as the rate varies per room category.
  • Early check out is considered as Cancellation of the remaining reserved days . NO REFUND POLICY shall be applied as cancellation charges.
  • Cancellation policy applies if a guaranteed reservation is cancelled 14 days prior to arrival.
    • Any cancellation received within 14 days prior to the arrival date will incur the first night charge.
    • Any cancellation received within 7 days prior to arrival date will incur the full period charge.
    • Failure to arrive at the Subiza Beach Resort hotel at your check-in date will be treated as a no show and no refund will be given.

Timing        

  • Check in time : 1400H (2:00 pm)  Check out time : 1100H (11:00 am)    If you wish to extend, rooms are subject to availability.  However, we charge an extension fee Php300.00 per hour. Just have a word with reception.
  • Visitors are only allowed until 10:00pm. You must inform the front desk for incoming visitors to advice security for smooth entry. After allotted time, they will be treated as extra person and will be charged Php1,000.00 per head or you may dine with them as customers in the Music Lounge.

Swimming

  • Swimming pool is open daily 7:00am-8:00pm. Should you insist, you may swim at your own risk.
  • Pool towels are provided by our Lifeguard separately in the pool area. Room towels are for room use only.
  • Swimming Pool dress code:  Swimming trunks, Swim suit, white shirts and board shorts only! Colored shirts, denim materials with zip are not allowed.

Restaurant and Music Lounge

  • Subiza Music Lounge is open from 1800H till late with Live Band entertainment nightly.
  • Subiza Seafront Restaurant is open daily from 0600H-2200H.
  • Room service is until 0100H only.

Amenities/Extra charges

  • P500 per child of 7yrs. old – 11 yrs. old will apply. (mattress not included)
  • P1,000 for extra person ages 12 yrs. old and above. (mattress not included)
  • P1,000 for single size mattress, P2,000 for double size mattress.
  • Charges will apply if guest request for Extra Bed, pillows, linens, hair dryer, pillow, etc.
  • Corkage fee will apply should a guest brings in Alcoholic and Non Alcoholic Beverages, Food, Snack, Water, etc. inside the Hotel.  (Except on Subic Holiday Villas)
  • The hotel provides safety deposit box in each room.
  • The hotel will not be held liable if any damage or loss occur with your personal belongings and   please kindly leave your safety box open when checking out.
  • Smoking is OK if you want to, (in the right places), but please be mindful of your neighbors. Thank you!
  • We love animals but unfortunately we can’t accommodate pets in the Resort.
  • We all like our own music, so please keep your music inside your room – so that you don’t have to listen    to someone else’s noise!
  • Please dial “0” prior to check out so we may send our Housekeeping personnel for luggage assistance.

Thanks for abiding by our Resort policies and rules. The Resort has the right to decline guest who will not follow resort policies and regulations. Enjoy your stay at Subiza Beach Resort.